Virtual Accounts FAQs

If you are utilizing Bridge Virtual Accounts, we require the following questions to be covered in your FAQs.

Does [developer_name] provide SWIFT codes or account numbers to its Customers?

Virtual accounts with [developer_name] do not currently support SWIFT payments, only ACH and US domestic wires.

My bank did a microdeposit to my virtual account. How do I get the amounts for the microdeposits?

Notifications for Microdeposits made to virtual accounts are sent to [email, SMS, push notification]. It can take up to 1 day for the microdeposits to arrive.

I am being asked for a 3-letter code by Plaid that was sent to my virtual account. Where can I find this code?

The 3 letter code is included as part of the descriptor of the microdeposit.

What types of transactions can I receive in my virtual account?

Virtual accounts are fully permitted to receive the following transactions for non-US residents.

First-party payments where you are sending USD from your bank, fintech app, or brokerage account
Third-party payment where a registered business sends USD from its bank account
Third-party payment from a family member’s bank account, where you share a surname
Third-party Person-to-Person payment for an amount less than $2,000

The following types of transactions are fully permitted to be received by virtual accounts for US residents.

First-party payments where you are sending USD from your bank, fintech app, or brokerage account
Payroll payments from businesses